At Dr. Hanan Al-Fatlawi, I value clarity and fairness in all interactions.
This policy explains how cancellations and refunds are handled for any services provided through this Website.
1. Service Cancellation
- You may cancel a service before work begins at no cost.
- If work has already started, a partial fee may apply depending on the progress made.
- Cancellation requests must be submitted in writing via email.
2. Refund Policy
- Payments for completed or ongoing services are non-refundable.
- If I am unable to deliver the service for unforeseen reasons, a partial refund or service credit may be issued.
- Refund requests must be submitted within 7 days of the issue.
3. Refund Processing
- Approved refunds will be processed using the same payment method.
- Processing time depends on your payment provider or bank.
4. Contact for Refunds & Cancellations
📧 info@drhananal-fatlawi.site