Refund & Cancellation Policy

At Dr. Hanan Al-Fatlawi, I value clarity and fairness in all interactions.
This policy explains how cancellations and refunds are handled for any services provided through this Website.


1. Service Cancellation

  • You may cancel a service before work begins at no cost.
  • If work has already started, a partial fee may apply depending on the progress made.
  • Cancellation requests must be submitted in writing via email.

2. Refund Policy

  • Payments for completed or ongoing services are non-refundable.
  • If I am unable to deliver the service for unforeseen reasons, a partial refund or service credit may be issued.
  • Refund requests must be submitted within 7 days of the issue.

3. Refund Processing

  • Approved refunds will be processed using the same payment method.
  • Processing time depends on your payment provider or bank.

4. Contact for Refunds & Cancellations

📧 info@drhananal-fatlawi.site